Tula Infant Insert Grey
Tula Infant Insert Grey
Description
The Tula infant insert. The Infant Insert makes it possible to carry your small infant or newborn in your Tula Baby Carrier, and is required for use with a baby between 7-15 pounds. The insert enables the cozy carrying position, ensuring adequate head/neck support and healthy maturation of the spine in a front carry.
The Infant Insert includes an integrated harness which secures your baby to the insert.
The Infant Insert is recommended to securely and comfortably use our standard-sized Tula Baby Carrier with small infants, up to until your baby can sit independently with knees dangling down freely in an ergonomic spread squat position and is a minimum of 15 pounds.
When carrying a small infant or newborn, we do not recommend any other carrier modification or product for our Standard Tula Baby Carrier. The Infant Insert is not intended to be used in a back carry or to be used with our Toddler sized Tula Baby Carrier.
Shipping & Returns
Ship From → To
🇺🇸 USA → USA: Ships via USPS, UPS, and FedEx.
🇺🇸 USA → Canada: Ships via Asendia (duties paid by us, delivered via Canada Post).
🇨🇦 Canada → Canada: Ships via Canada Post and other carriers.
🇨🇦 Canada → USA: Ships via Canada Post (delivered duty-free via USPS).
Will I be charged duties/taxes?
- USA Orders from Canada: No! We cover duty.
- Canada Orders from the USA: No! We cover duty.
- International Orders: Customs/duties may apply depending on your destination country.
Where will my order ship from?
We ship from:
USA: Sanborn, New York, and Atlanta, Georgia
Canada: Mississauga, Ontario
Some items may also ship directly from the manufacturer.
How do I know where my item will ship from?
Each product listing includes a note about processing time:
- "Ready to ship from Canada in 3 business days"
- "Ready to ship from the USA in 3 business days"
- "Ready to ship in X business days" – This means the item is not yet in North America but is available to order.
If you order multiple items, they may ship from different locations. If you choose Free Shipping, we will typically ship from one location.
Processing & Delivery Times
How long will my order take to process?
- In-stock items: Processed within 3 business days (Monday–Friday).
- Other Items: Processing times vary (e.g., “Ready to ship in 20 business days”).
Once your order ships, you’ll receive a tracking email. Please allow up to 48 hours for tracking to update, as initial scans may be delayed.
Delivery Times
See times and rates at checkout.
Shipping Costs & Free Shipping
Does free shipping apply if I order from both locations?
Yes! If your order qualifies for free shipping, we cover the cost—even if items ship separately.
What are the shipping costs?
Shipping costs vary based on location and method. Rates are shown at checkout.
APO/FPO & International Shipping
Do you ship to APO/FPO addresses?
Yes! We ship to APO/FPO addresses via USPS. However, delivery times may be longer due to military mail processing.
How long does APO/FPO shipping take?
- Delivery time varies based on final military destination.
- Expect delays of up to 6 weeks in some cases.
- Tracking updates may be delayed after entering the military postal system.
International Shipping
- Outside North America: Shipping charges are calculated at checkout or available upon request.
- Duties & Taxes: Your order may be subject to import duties and taxes upon arrival in your country. These charges are the customer’s responsibility.
Order Confirmation & Tracking
How can I check my order status?
- Processing Stage: Your order confirmation email will indicate processing times.
- Shipped Stage: Once shipped, you’ll receive a tracking number via email. Please allow 48 hours for tracking to activate.
Why isn’t my tracking number updating?
- Some carriers experience delays in updating tracking after the first scan.
- APO/FPO shipments may show limited tracking after leaving the U.S.
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